Business Development Representative

Are you looking for an Amazing Adventure? Are you passionate about building relationships and driving growth through community engagement? Southwest Airlines Federal Credit Union is seeking a dynamic and results-driven Business Development Representative to join our team. In this role, you will interact within the community—developing partnerships, increasing brand awareness, and expanding our membership base. If you thrive in a member-focused environment and enjoy connecting with people to promote financial well-being, we’d love to hear from you.

Position Summary:

The Business Development Representative position is responsible for increasing membership, loans, and overall brand visibility through a combination of strategic outreach, partnership building, and marketing campaign support.

Acting as the credit union’s ambassador, while also driving and supporting initiatives that strengthen our market presence.

Key Responsibilities:

• Business Development & Sales Outreach
• Identify, secure, and maintain relationships with Select Employer Groups (SEGs).
• Conduct presentations, benefit fairs, and on-site visits to promote credit union membership and services.
• Maintain an active pipeline of prospects and track all outreach efforts.
• Meet or exceed monthly and annual growth targets for membership, new accounts, and loans.
• Collaborate with the marketing team to create and execute campaigns that support business development goals.
• Develop and deliver promotional materials, presentations, and digital content to members.

• Partnership & Member Engagement
• Serve as the primary liaison for business partners, providing resources to promote membership benefits.
• Work closely with internal departments to ensure new members and partners receive a seamless onboarding experience.
• Monitor competitor activity and market trends to recommend new growth opportunities.
• Maintain accurate records and provide reports of various statistics, contacts and business development activities.

Qualifications:

Required

• Bachelor’s Degree or equivalent experience in the field of marketing or advertising.
• Two years previous experience in a professional sales or public relations environment.
• Understanding of networking and public relations.
• Excellent interpersonal, relationship -building, public speaking and communication skills.
• Strong organization and project management abilities.
• Ability to travel locally and stateside 2-10 days a month.
• Work occasional evenings for events.

Preferred

• Knowledge of credit union culture, products, services.
• Bilingual or multilingual abilities to serve diverse communities.
• Experience in event planning, sponsorship activation, or community outreach.

Physical Requirements

• Ability to stand for extended periods during events.
• Must be able to lift and transport event/marketing materials up to 25 lbs.

Work Environment

• This role includes both office-based work and frequent off-site visits for events, presentations, and partner meetings.

SWACU is proud to offer our people a career-oriented, professional growth environment that combines providing our members with first-in-class service ~ while having lots of fun at the same time!

Our employees also enjoy awesome benefits that include:

• FREE health insurance

• FREE dental insurance

• FREE vision insurance

• FREE life insurance

• FREE short-term and long-term disability

• FREE employee checking account

• Paid Time Off up to 3 weeks per year

• 13 Paid Holidays (2 ˝ weeks of more paid time off!)

• Flexible Spending Accounts

• 401(k) plans with employer match

• Tuition reimbursement

• Casual dress code, every day

• Ongoing training through classroom and online formats

• Employee recognition programs

• Employee committees that promote culture, fun, and wellness

• Monthly company-wide activities for our employees, like Baseball Day, Chocolate Chip Day, Summer Luau, Say Something Nice Day, Biggest Loser, and a Step Challenge

Schedule:

8:30 am-5:00 pm M-F. This is an in-office position

Salary:

We offer a competitive base salary along with performance incentives for meeting and exceeding growth goals.

Work Location:

2430 Shorecrest Drive, Dallas, TX 75235

Company Overview:

Southwest Airlines Federal Credit Union provides a complete array of financial services for all employees and families of Southwest Airlines and over 200 more companies across the United States. Since our inception, we have continued to maintain a rapid pace of growth throughout our four branches in TX and AZ! We now serve over 50,000 members nationwide and we’re still growing! Our members enjoy the most elite financial services and the best member service around! Learn more about us on our website: https://www.swacu.org/connect/careers.html.