Southwest Airlines Federal Credit Union, a world class financial institution, is looking for a Branch Support Services Representative for our Euless Branch located in Euless, Texas.

The Benefits of Working Here:

We work hard to ensure that our employees work in an environment of respect, trust and fun! We are committed to helping our employees stay healthy, feel secure, grow and development, and maintain a work/life balance through our comprehensive benefit programs:

• FREE health insurance
• FREE dental insurance
• FREE vision insurance
• FREE life insurance
• FREE short-term and long-term disability
• FREE employee checking account
• Paid Time Off up to 3 weeks per year
• 12 Paid Holidays (2 ˝ weeks of more paid time off!)
• Flexible Spending Accounts
• 401(k) plans with employer match
• Tuition reimbursement
• Casual dress code, every day!
• Ongoing training through classroom and online formats
• Employee recognition programs
• Employee committees that promote culture, fun and wellness
• Monthly company-wide activities for our employees, like Baseball Day, Chocolate Chip Day, Summer Luau, Say Something Nice Day, Biggest Loser, and a Step Challenge

Branch Support Services Representative Overview:

Position Overview:

This position performs a variety of administrative and clerical duties. Specific duties required for the position include, but are not limited to:

• Scanning daily Teller Work
• Contacting members when necessary
• Back-up support for Euless Branch and Teller Line
• Research request – Statement or check copies
• Review and complete wire requests
• Complete check orders
• Complete deceased account requests
• Stop payment requests
• Work requests through the Support Services Synapsys Queue
• Assist with audit preparation
• Complete additional reports as needed

Qualifications:

• Great attitude and enthusiasm!
• Have a comprehensive knowledge of using a computer, Microsoft Outlook, Excel, Word and Teams
• Clear written and verbal communication while maintaining professional, courteous, and friendly service to our members and co-workers
• Interpersonal skills to effectively suggest new products and services to our members
• Ability to multi-task and maintain organization and efficiency in a fast-paced environment
• High School diploma or equivalent
• One to three years of cash handling experience, with a history of good balancing
• One to three years of service experience, preferably in a Financial Institution
• All qualified candidates must pass a credit and background check to be qualified

Pay:

DOE

Schedule:

Monday to Friday, 8:30am – 5:10pm

Work Location:

801 W. Euless Blvd. Suite 104 Euless, Texas 76040

Company Overview:

Southwest Airlines Federal Credit Union provides a complete array of financial services for all employees and families of Southwest Airlines and over 200 more companies across the United States. Since our inception, we have continued to maintain a rapid pace of growth throughout our four branches in TX and AZ! We now serve over 50,000 members nationwide and we’re still growing! Our members enjoy the most elite financial services and the best member service around! Learn more about us on our website: https://www.swacu.org/connect/careers.html.